Terms & Conditions

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Peru VIP Travel wants you to enjoy your holiday successfully. Please take the time to read and understan our detailed terms and conditions below and agree to enter into travel service contracts with us.

1. The contract

The contract is stipulated between Peru VIP Tours (us) and the Customer, which includes all the persons indicated in the booking form. The person who signs the booking form guarantees to have full authority on behalf of all the people whose names appear on it and confirms that all those people are fully aware and accept these conditions.

2. Prices & Surcharges

Peru VIP Tours reserves the right to increase the cost of the tour to take into account the following elements: government action, monetary fluctuations, transportation costs (including the cost of fuel), food increases, airport charges and increases in air fares scheduled or any other increase that is beyond our control. All prices are based on US dollars. If the price increases, Peru VIP Tours will absorb the price increase only if the price increase is less than 4% of the total package price. If the increase is greater than 4%, the customer will be charged 100% of the difference with the original price.

3. Deposit requirement to confirm a reservation

• A deposit of 50% of the total cost of the trip per person is required to confirm a reservation.
• All flights (national and international) must be paid in advance to secure the spaces.
• Receipt of payment on account; It implies the reservation, subject to availability of the places and services requested.
• If the reservation is made 30 days or less before departure, full payment must be paid.

4. Full payment & Booking reconfirmation

• The balance of the amount of the trip must be paid 30 days before the start date of the provision of our services.
• As soon as we receive the full payment; We will send you an email re confirming your reservation.
• If the reservation is made within 30 days before the start of the trip, full payment must be paid.
• If the total payment or the balance of payment is not paid on the due date or before, we reserve the right to treat your reservation as canceled.

6. Personal information of the client

• In order for Peru VIP Tours to confirm and guarantee the Customer’s travel arrangements, the Customer must provide all the Customer Details with their full payment.
• If the Client does not provide all the details 60 days or more before departure, an administrative fee will be charged.
• In the event that Peru VIP Tours has not received the client’s information 30 days before the departure of the client’s trip, Peru VIP Tours reserves the right to treat the file as canceled and full cancellation fees will apply. The required customer details will vary from one tour to another, and will be informed during the reservation process. However, at a minimum, the client’s details include the passport number, the expiration date of the passport, the full name as it appears on the passport with which you are traveling, the date of birth, the place of birth, the nationality and Arrival details (or other documents requested by Peru VIP Tours) A reservation cannot be confirmed without providing the Customer Details.

7. Cancellations & Changes for Peru VIP Tours

• While Peru VIP Tours will do everything possible to operate all tours as announced, when entering into this contract, the Client accepts that it may be necessary or advisable to vary or modify a travel itinerary or its content due to current local conditions.
• Due to unforeseen and unusual circumstances beyond the control of the company, the consequences of which could not have been avoided even if all due care had to be exercised. The company will make every effort to minimize the effects of matters beyond its control, but cannot accept any responsibility for these matters that include political disputes, border closures and visa refusals, industrial actions, delayed flights, unpredictable weather, strikes, war, civil unrest, natural disasters, government actions, mechanical failures or any act beyond our control. Peru VIP Tours reserves the right at any time to cancel or change any of the facilities, services or prices (including flights, accommodation or other arrangements) and substitute alternative arrangements of comparable monetary value and without monetary compensation or money reimbursement; and accepts no responsibility for loss of enjoyment as a result of these changes. The client accepts to assume all the additional costs derived from any of these factors.
• We are not responsible for any incidental expenses you may have incurred as a result of your reservation, such as visas, vaccinations or non-refundable flights.

8. Payment methods

1. Credit and debit card
   We accept VISA, MasterCard, AMEX and Diners Club through this payment method, taking into account that a 6% commission will be added for the use of the platform.
2. Bank transfer
   You can transfer funds directly from your own bank account to our bank account. Taking into account the bank fees, in charge of the total amount of the transfer. We will send you the details of our account once you confirm the trip.
3. Western Union
   We accept payments through Western Union; through this payment method, Western Union charges a minimum commission according to your city where you must pay it.

9. Changes by the client

• For any change by the customer to the itinerary after receiving a confirmed travel invoice from Peru VIP Tours, a change fee of US $ 40 will be charged plus any costs or charges incurred or charged by our suppliers as a result of the amendment While all reasonable efforts will be made to accommodate additional changes and requests, their availability cannot be guaranteed.
• Any changes made by the Customer must be made within 45 business days before the trip leaves; otherwise, Peru VIP Tours will reserve the right to accept or reject the suggested modifications according to the availability of tourism companies: accommodation, tour operators and transport.
• Changes in reservations made 44 business days before the trip will not be accepted.
• Any changes to the original reservation must be confirmed by the person signing the reservation form..

10. Customer Replacement

• If any member of your group cannot travel, it is possible to transfer the reservation to another suitable person, provided that a written notice is sent at least 45 days before departure. An administrative fee of US $ 50 plus the costs imposed by the Peru VIP Tours providers will be charged.
• For the Inca Trail, any information such as dates, name and passport number is not possible after a permit has been processed. A permit is not transferable or refundable. The deposit will be lost. Please note that we do this because we are prohibited from reselling your permission after we have canceled it.

11. Medical conditions & Special requirements

The Client must notify Peru VIP Tours in writing during the reservation process of any medical condition, pregnancy, disability or any other mental or physical condition that may affect the ability to travel or any medical condition. If Peru VIP Tours is not notified, the Customer’s trip can be rejected. If Peru VIP Tours is not notified of any conditions that result in cancellation, full cancellation fees will apply to the Client. Some trips may not be suitable for Clients due to their age, mobility, disability, pregnancy or physical or mental conditions. It is the Customer’s responsibility to verify before booking. Peru VIP Tours may refuse to transport pregnant women for 24 weeks or clients with certain conditions. Peru VIP Tours is not required to provide special facilities unless you have agreed to do so in writing. Peru VIP Tours will make every effort to satisfy the special requests of the Clients, including the diet, but such requests are not part of the Contract and, therefore, Peru VIP Tours is not responsible for not providing these requests. Medical facilities vary from one country to another and Peru VIP Tours does not make representations and does not offer guarantees in relation to the standard of such treatment.

Travel with children

Customers 18 years old on the date of the first trip are considered adults. An adult over 18 must accompany every 2 children under 18. The proportion of adults and children traveling together must be one adult for two children and two adults for four children (17 years and under). The minimum age for Clients traveling on tours is 12 years (for tours designated by the Family, the minimum age is 5). All inquiries regarding children are subject to review and approval by Peru VIP Tours, which reserves the right to restrict the number of travelers under 18 on tours.

12. Passports, visa and vaccinations

It is the Customer’s responsibility to have a valid passport and carry it throughout the trip to show at the checkpoints required by the destination of the visit, visa permits, vaccinations and preventive medications that may be necessary for the duration of the Tour. Information on these matters or related articles is provided in good faith but without responsibility by Peru VIP Tours.

13. Age fitness and participation

• It is expected that all Clients will be satisfied before the reservation that they are fit and that they can complete the itinerary of their choice. Persons over 60 years of age will be advised to obtain medical evidence of their ability to travel on the chosen itinerary.
• Unaccompanied minors (under 18 years of age) cannot be accepted on tours operated by Peru VIP Tours, however, older adolescents may be considered provided they are accompanied by a parent or guardian who accepts full responsibility for them.
• Peru VIP Tours reserves the absolute right to refuse a reservation at its discretion. Clients agree to accept the authority and decisions of employees, travel leaders and travel consultants of Peru VIP Tours, while on tour with Peru VIP Tours.
• If, in the opinion of said person, the health or conduct of a Client before or after departure seems to jeopardize the safe, comfortable or happy progress of a tour, the Client may be excluded from all or part of the tour. In case of illness, Peru VIP Tours can make the arrangements it deems appropriate and recover the costs of the Client.

14. Local laws